Problem statement: In the water treatment processes, the efficiency is a good indicator of the WTP management (water quantity and quality). The operators are the main responsible to improve the plant performances regarding the relationship between them and the hierarchy. Many fields are now heading towards performance-based contracting in order to improve the efficiency of the installation. A very interesting approach that has been deployed rapidly in the water field especially in water infrastructure management.
Approach: In this study, the effectiveness of performance based contracting approach was evaluated in order to find optimal operational conditions and relationship between operators. Many indicators related to the WTP management was also studied in the objective to reduce the cost of treated water while the performances are improving in terms of quantity and quality. Results: Results demonstrated that the approach application improve the plant efficiency and the coordination between all the operators. The approach permit to control the key performances indictors. It offers a clear understanding of benefits and risks.
Conclusions/Recommendations: Results show that the approach is very beneficial to improve the treated water quality and reduce water cost. This approach contributes in enhancing the human resources organization, offers information that is more detailed and resources pertaining to WTP management improving.